Choosing the right freight carrier for a shipment is vital. It can mean the difference between a satisfied and unsatisfied customer. It’s not as easy as getting the best deal. Many factors must be considered.
Money is always on the front of the mind. It’s tempting to go with the cheapest option because shippers think they will get the most return. That is not always the case. When a carrier’s prices are lower, their quality may be, too. Poor quality leads to shipments arriving late or even damaged. That’s why it’s important to take into consideration these factors when choosing a freight carrier.
Consistent Pick-Up and Delivery
Trusting a shipment will be picked up and delivered on time will not only make the logistics department happy but also the customer. Having a reliable company who has experience and references to back it up, is key to ensure on-time delivery of a shipment.
Safety
Working with a carrier known for adhering to safety standards brings peace of mind. When an accident happens, it affects the delivery times and possible loss of products. Researching a company and its safety history is important.
Customer Service
The last thing a shipper wants to get is a call asking where an order is and have no way of finding out. No matter how complicated a service is, Lawrence Freight’s customers enjoy having one point of contact to guide them through the process and answer their questions.
Making the right decision when choosing a freight carrier is important. The cost of shipping is always a top priority when choosing a carrier. It’s also important to evaluate carriers that pick up and deliver when promised, maintain high safety standards, and provide professional customer service. Because the price is lower doesn’t mean a shipper is getting the best deal. The worst mistake a shipper can make is saving money by picking the cheapest carrier but losing those savings in the transit process.
Lawrence Freight always provides safe, efficient, and on-time deliveries. Whether it is the drivers who have years of experience in the trucking industry, the in-house shop which ensures the trucks are up and running, or the dispatch team who makes sure drivers are where they need to be and on-time, your expectations are sure to be exceeded. Visit the website to find out more about Lawrence Freight’s services and receive a free quote.